If a holiday is not showing up in an employee’s timesheet, there are a few things to check. First, using the Holidays page, verify that the holiday is created for the current year. Please also verify that the employee is assigned to the correct Pay Group. If your holiday rules are based on whether an employees is scheduled or not scheduled, check the employees schedule for the holiday date. If all the above items are correct, contact our Support Team to ensure that the rules in the background of the system are created correctly.
To open this information in a new window or to email, use the following link: A Holiday Is Not Showing in an Employee’s Timesheet. What Could Be Wrong?