Receiving an error like the following
is the result of the employee not having a valid hire date on their employee profile.
To fix the error above, follow the steps listed below.
1. In the Main Navigation menu, open the Employee Maintenance folder.
2. Open Employee Information subfolder.
3. Click on the Profile page.
4. Select the proper employee in the employee drop-down
5. Click on the Employment tab
- Note how Hire/Re-Hire Date filed is empty. If not empty, please reach out to our Support Team for assistance.
6. Enter the employee’s hire date into the Hire/Re-Hire Date field.
7. Click 
To open this information in a new window or to email, use the following link: What Does “Invalid hire date for accrual eligibility calculation.” mean?