Receiving an error like the following
is the result of having accrual plans looking to an employee’s last raise date to calculate the accrual amount rater than the employee’s hire-date.
To fix the error above, follow the steps listed below.
1. In the Main Navigation menu, open the Employee Maintenance folder.
2. Open Employee Information subfolder.
3. Click on the Profile page.

- Note how Last Raise filed is empty. If not empty, please reach out to our Support Team for assistance.
6. Enter the employee’s hire date or negotiated start date into the Last Raise field. In the example below, Doris has negotiated a start date 3 years before her actual hire date. The accrual plan will calculate her accrual amount as if she were hired on 8/01/2018.
7. Click ![]()
To open this information in a new window or to email, use the following link: What Does “Invalid last raise date for accrual eligibility calculation.” mean?

