There are several reasons why an employee may not show in the Employee drop-down:

1. Employee Status – The hire and termination dates will affect whether or not the employee shows in the Employee drop-down.

• • If the employee has a hire date that is in a future pay period, the pay period must be advanced to the date of hire or further into the future to see them listed in the Employee drop-down.
  • If the employee has a termination date that is in a past pay period, the pay period must be moved back to the pay period containing the date of termination or prior to see them listed in the Employee drop-down.

2. Pay Period Mismatch – The pay period selected in the Pay Period drop-down must be moved back or forward based on the employees’ status. See example number 1 for additional information.

3. Interface – When interfacing with a Human Resources system to automatically bring employees into the Time and Attendance system, considerations must be made to ensure that all required employee fields are completed in the HR system, and verify that the interface is running correctly.

4. Filters – A set filter will reduce the number of employees in the Employee drop-down. If the filter button is turned green, a filter is set. To clear it, click on the Filter button. The Filter Maintenance pop-up window will open. Click the Clear Filter button, and close out of the Filter Maintenance pop-up window.

5. Security – Security settings in Time and Attendance will affect what can be viewed in the Employee drop-down. These settings are typically maintained by the Time and Attendance team.

6. Company Mismatch – If the company’s specific Time and Attendance system was set up with more than one company, it is important to ensure that the correct company is selected. Select the Company Information button, followed by the Company Name drop-down to move between companies.

7. Supervisor Assignments – To see employees in the Employee drop-down as a supervisor, the employee must be assigned as one of the supervisor’s direct or indirect reports.

To open this information in a new window or to email, use the following link: Why Does the Employee That I’m Looking For Not Show In the Employee Drop Down?