Identified Issues:

  • Employee does not have a request button

There are two possible resolutions for this issue.

Employee Missing A Supervisor

This is the most common situation preventing an employee from having a request button .

To assign a supervisor to the employee, follow the steps below:

1. In the Main Navigation menu, open the Employee Maintenance >> Employee Assignments folder
2. Click on Supervisors page

3. Select Employee to apply supervisor to in drop-down
4. Select the SUPERVISOR ASSIGNMENTS tab
5. Select the supervisor from the drop-down
6. Click the to add them

The Supervisor will drop down in to the dashboard window below.

7. Alter the Effective Date if necessary (default is the first day of the current period)
8. Select additional Supervisors from the Supervisor Assignments drop-down list if applicable and repeat the steps above
9. Click Save

Assign Supervisor To A Single Or Multiple Employees Using Global Update

Navigating to Employee Update

  1. In the Main Navigation menu, open the Global Update folder
  2. Click on Employee Update page

To add a Supervisor to a single or multiple employees, follow the steps below:

  1. Select Supervisor in the Select A Function field.
  2. Select Add in the Assignment Action.
  3. Select the New Supervisor to be assigned.
  4. Set the Effective Date for the change to take place
  5. Select the employees who should report to the selected supervisor and move them to the left by clicking the left arrow.
  6. Click Save

Supervisor Is Missing A User Account

To assign a supervisor a User Account, follow the steps in the “Navigating to the User Update Page” section.

To open this information in a new window or to email, use the following link: Why Don’t I Have a New Request Button?