GTConnect Network Requirements

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To ensure proper operation, the following network connections must be allowed for GTConnect devices and applications. These connections enable secure communication for firmware updates, device management, diagnostics, and data synchronization with TimeStar.

GTConnect-Device Communication

Firmware:

  1. gtconnectedservices.com [HTTPS port 443]
  2. azure-devices-provisioning.net [HTTPS port 443 with AMQPS fallback port 5671]
  3. iot-hub-aegis-eastus2.azure-devices.net [AMQPS port 5671|HTTPS port 443 if using proxy support]
  4. gtconnectedservices.com [HTTPS port 443] (firmware & app downloads and crash reports uploads)
  5. eastus2.gtconnectedservices.com [HTTPS-WS port 443 (Interactive View)]
  6. NTP port 123
  7. delphia-ait.customexchange.net port 5222(device diagnostics)

Application:

  1. device.gtconnectedservices.com [HTTPS port 443] (device comms, app uploads, app downloads)

GTConnect-TimeStar Communication

(*for on-premise TimeStar users)

  1. yourtimestarURL.com — [HTTPS (SOAP/XML), port 443] (employee, schedule, organization-level, and clocking data)
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