Devices

Mobile App Setup And Onboarding

Downloading the App

Find the ‘TimeStar Mobile’ app in the Google Play Store or Apple App Store

Onboarding Own Device

*Most employees should have access to be able to onboard their own device. If they do not and and they should, please reach out to our Support Team.

1. In the Main Navigation menu, open the Accounts folder.

2. Click on the Devices page.

3. Under the ‘My Devices’ tab, click ‘Onboard My Device

4. An Onboarding Code will generate.  You will have 48 hours to enter the code.

5. Enter the Onboarding Code into the ‘TimeStar’ Mobile App

6. Once entered into the TimeStar App, the device is officially onboarded.

The onboarding code registers the employees device to TimeStar. They will not have to enter the code again. *Only one device per employee may be onboarded.

Onboarding Device for Employee

If employees should be onboarded by a supervisor or administrator, follow the steps below.

1. In the Main Navigation menu, open the Account folder.
2. Click on Devices page.

3. Click on the ‘Onboard Supervisees’ tab
4. In the dropdown menu in the middle named “Request Onboard Code”, select the name of the
employee you wish to onboard
5. Click the button to the right of the employee’s name

6. An Onboarding Code will generate below next to the employee’s name

7. Send the Onboarding Code to the employee and have them enter the code into the ‘TimeStar Mobile App

8. Once entered into the TimeStar App, the device is officially onboarded

The onboarding code registers the employees device to TimeStar. They will not have to enter the code again. *Only one device per employee may be onboarded.

Monitoring Who Is And Who Is Not Onboarded

1. In the Main Navigation menu, open the Accounts folder.

2. Click on the Devices page.

3. Click the Supervisee Devices tab

This will display A. the list of employees who have onboarded a device and B. a description of the type of device onboarded. Supervisors will see a list of their direct reports whereas an Administrator will see all employees who have been onboarded.

Was this article helpful?
Dislike 2 1 of 3 found this article helpful.