The Total Hours report displays zero (0) hours for an employee
Three items could cause total hours to display 0 hours for the employee

1. New Hire is effective in a future pay period – If your “current” pay period is before the effective date of the employee, the hours may not calculate until you close your pay period and move into the pay period the employee is effective in
2. Hours before the hire date – If certain days are not calculated, check the employee’s hire date to ensure its accurate. If hours are before the employee’s hire date, those hours will not be calculated on the ‘Total Hours’ page.
3. Hours after a termination date – If the employee has hours after a termination date, those hours will not calculate. Verify the employee does not have a termination date if they are an active employee

To see an employee’s ‘hire date’ and ‘termination date’, navigate to Employee’s Profile Page

4. Click on the Employment Tab

5. Review and modify the Hire/Re-hire Date, or Termination Date

6. Click Save to apply the changes