Topics: End Of Year

Generate Pay Period Dates

Navigating to the Pay Periods Page In the Main Navigation menu, open the Company Setup folder. Click on the Pay Periods page. Generating Pay Periods Pay Periods should be generated in advance of the coming ...

Generate Next Years Holidays

Navigating to the Company Holidays Page In the Main Navigation menu, open the Company Setup folder. Click on the Holidays page. Generating Next Year’s Holiday Calendar In order to take full advantag...

The Total Hours report displays zero (0) hours for an employee

The Total Hours report displays zero (0) hours for an employee Three items could cause total hours to display 0 hours for the employee New Hire is effective in a future pay period - If your “current” pay period is before the effec...

Reopen Closed Pay Period

Navigating to the Pay Periods Page In the Main Navigation menu, open the Company Setup folder. Click on the Pay Periods page. Open A Previously Closed Pay Period 1. Select Pay Period – If you have multipl...

Change or Assign Supervisor

Navigating to Supervisors Page 1. In the Main Navigation menu, open the Employee Maintenance >> Employee Assignments folder 2. Click on Supervisors page Assign Supervisor to Employee To add a Supervisor to an emp...

Change or Assign Pay Group

Navigating To The Groups Page In the Main Navigation menu, open the Employee Maintenance folder. Click on the Employee Assignments sub-folder and select Groups page. Adding, Modifying, or Stopping An Individual Employee Pay G...

27th & 53rd Pay Period

TimeStar recognizes the number of weeks within a year rather than the exact number of days. A bi-weekly pay schedule will generate 26 pay periods per year (52 weeks per year / 2 weeks per pay period = 26 pay periods per year). Since ...

TimeStar Report Error: “Report Instance does not exist (-6155)”

ISSUE: When using Google Chrome, the following alert appears. TimeStar Report Error: “Report Instance does not exist (-6155)” To resolve, follow the steps below. Disable Chrome Extension: Adobe Acrobat In Google Chrome, on t...

Employee Missing Time Off Request Button

Two items could cause the request button to be missing for an employee Employee is missing a supervisor assignment If the employee does not have an assigned supervisor, they will not be able to submit a request. Navigating to Super...

Scenarios Where Client Support needs to Directly Assist

There are some scenarios pertaining to Year End activities that the Delphia Support team does need to be engaged for assistance. Ideally, these areas should be reviewed by the client, and then the client should contact our support team ...