Topics: GT Connect

Changing Password

Changing Your Password To change your password: 1. Click your name, in the top-right corner of any of the GTConnect windows. 2. Click Change Password https://support.timestartimeandattendance.com/wp-content/uploads/2025/10/G...

Logging In

Logging in to GTConnect To log in to GTConnect, do the following: 1. From your web browser enter the GTConnect URL: https://portal.gtconnectedservices.com/delphia/home 2. From the Welcome page, click Login. https://support.t...

Managing Clock Groups

Managing Clock Groups Clock Groups define which People are enrolled on a specific device. By default, all employees are enrolled in all devices.  In the event all employees should be able to use all devices, you do not need to man...

Managing Consent Agreements

Managing Consent Agreements Consent Agreements for Biometric Data Consent agreements are required whenever biometric data is collected and stored for an employee. During the biometric enrollment process, the consent message will be au...

Managing Users

Creating New Users To create Users, do the following: 1. Select the Organizations menu and click Users. 2. On the System Users page, use the Organizations hierarchy to select your company node. 3. Click Add. 4. Click Add New ...

Running The TimeStar Data Import

TimeStar Data Import The TimeStar Data Import can be run manually if you need to bring new or updated TimeStar data into GTConnect right away. By default, the import runs automatically every four hours. Running the import manually can...

TimeStar/GTConnect Integration Overview

Data Flow Overview Data flowing from TimeStar → GTConnect: Employee Data First Name Last Name Badge Number Supervisor Level Schedules Organization-level data (departments, locations, job codes) Total Hours...

Viewing Punch Transactions

Transactions Overview GTConnect serves as a central hub for viewing all transactions (punches) received from the time clocks. Each transaction is sent instantly from the device to GTConnect, and then immediately passed along to TimeStar....

Verification Methods

Verifications OverviewVerifications control how employees verify themselves when using the time clocks. These settings are managed through GTConnect, where each user can be assigned one or more verification methods, such as Biometric or Pas...

GTConnect Network Requirements

To ensure proper operation, the following network connections must be allowed for GTConnect devices and applications. These connections enable secure communication for firmware updates, device management, diagnostics, and data synchroni...