Support

Skip the support form and report your outage directly to our Datacenter Team

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What do you need support for?*

What version of the product are you having an issue with?

Business Impact*

Urgency Level*

Support Request Reason*

What is your question for support?

What is the error message that you are getting?

Please include the version # of the software that you're currently using (e.g., HR Actions version 7.21.14)

What steps did you take that lead to getting this error message?

Attachments

Upload any screen shots or documents that will help us analyze your request

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Max. file size: 256 MB, Max. files: 5.

What you are trying to do that is not working?

What result are you getting when you're trying to do this?

What do you expect should be happening?

Attachments

Upload any screen shots or documents that will help us analyze your request

Drop files here or

Max. file size: 256 MB, Max. files: 5.

Name*

First Last

Company Name*

Job Title

Email*

Phone*

Business Impact

Low – Question; FYI
Medium – Feature is no longer working and is slowing you down.
High – A major feature of your service stopped working preventing you from meeting a key deadline, multiple users impacted.
Critical – Product is not accessible at this time. All users are impacted.
Payroll Down – The issue directly impacts your ability to complete your payroll process

Urgency Level

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